Delivery Standards
GreenDrop's delivery service is designed to reflect the same standard of excellence as our curated product collection. From the moment your order is confirmed to the instant it reaches your hands, every detail has been considered.
1. 24/7 Concierge Availability
GreenDrop operates around the clock, 24 hours a day, 7 days a week, 365 days a year. Whether it is a weekday afternoon or a holiday midnight, our concierge team and courier network are available to serve you. Miami does not sleep, and neither does GreenDrop. Orders placed at any hour are processed immediately and dispatched with the same urgency and care.
2. Under 60 Minutes
Our express delivery standard is under 60 minutes from order confirmation to doorstep across our core service areas. This is not a marketing aspiration — it is an operational commitment backed by strategically positioned fulfillment, optimized routing, and a dedicated courier team. Should we exceed this window, we include a complimentary preroll with your order as our acknowledgment that your time matters.
3. Temperature-Controlled Transport
Cannabis products are sensitive to heat, humidity, and light. GreenDrop couriers utilize climate-appropriate transport protocols to preserve the integrity of your order from our facility to your door. Flower maintains its terpene profile, edibles retain their texture and potency, and concentrates arrive in optimal condition. In Miami's tropical climate, this attention to transport conditions is not a luxury — it is a necessity.
4. Scheduled Delivery Windows
For clients who prefer precision over immediacy, GreenDrop offers scheduled delivery within designated time windows. Select a one-hour or two-hour slot during checkout, and your courier will arrive within that window. Scheduled deliveries are confirmed in advance and executed with punctuality. This option is ideal for planning around commitments, ensuring you are home, or coordinating with guests.
5. Service Area
GreenDrop serves Miami-Dade and Broward counties comprehensively. Our core zones — including Brickell, Downtown, Miami Beach, Wynwood, Coral Gables, and Doral — receive the fastest delivery times. Extended zones encompassing Kendall, Homestead, Fort Lauderdale, and Boca Raton are served with the same quality and care, with delivery times adjusted to reflect distance. Visit our delivery areas page for detailed coverage by ZIP code.
6. Order Minimums
Minimum order amounts vary by delivery zone, beginning at $60 for core areas. These modest thresholds allow us to provide complimentary delivery on every qualifying order without compromising service quality. First-time clients may be exempt from minimum requirements as part of our welcome experience. Consult our delivery areas page for zone-specific details.
7. Complimentary Delivery
Delivery is always included at no additional cost on orders meeting the zone minimum. There are no delivery fees, fuel surcharges, service charges, or hidden costs of any kind. The price displayed at checkout is the price you pay. This commitment to transparent, all-inclusive pricing is fundamental to the GreenDrop experience.
8. Discreet & Professional Service
Our couriers are trained professionals who understand the importance of discretion. Deliveries arrive in unmarked, elegant packaging. Couriers present themselves professionally and conduct the handoff efficiently. There are no branded vehicles, no conspicuous signage, and no unnecessary attention drawn to the nature of the delivery. Your privacy is respected at every touchpoint.
9. Identity Verification
A valid government-issued photo identification confirming you are 21 years of age or older is required at the time of delivery. Our couriers conduct this verification quickly and professionally — a brief visual check that takes only moments. Accepted forms include state driver's licenses, state ID cards, passports, and military identification. International passports are also accepted.
10. Contact
For delivery inquiries, special instructions, or any service-related questions, reach our concierge team through our website.
Last updated: March 2026